AkountFly
Help CenterLog inGet started
Helpbank feedsDispute a Bank Match

Dispute a Bank Match

Correct an incorrect bank match in the AI Bank Transactions Center.

beginner· 6 views· Updated 10/13/2026

If a transaction is matched incorrectly, you can easily dispute it. Go to Transactions in the sidebar to access the AI Bank Transactions Center. Find the transaction in question and click View details. Select Reject to undo the match. This action reverses the journal entry, allowing you to re-categorise the transaction correctly.

Dispute a Bank Match: overview
Overview

Step-by-step

  1. 1
    Access Transactions

    Go to Transactions in the sidebar to open the AI Bank Transactions Center.

    Dispute a Bank Match - Access Transactions
    Access Transactions
  2. 2
    Find and View Details

    Locate the transaction you want to dispute and click View details.

    Dispute a Bank Match - Find and View Details
    Find and View Details
  3. 3
    Reject the Match

    Select Reject to undo the match and reverse the journal entry.

    This allows you to re-categorise the transaction correctly.
    Dispute a Bank Match - Reject the Match
    Reject the Match
Was this article helpful?
Need more help?
Ask AkountFly: it can answer follow-ups AND read your live business data.

We value your privacy

We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. Read our Privacy Policy and Cookie Policy for more information.