Helpinvoices salesWrite off Bad Debt

Write off Bad Debt

Record uncollectable invoices to remove them from your books.

beginner· 2 views· Updated 7/18/2026

When you determine that an invoice is uncollectable, it's important to write it off to ensure your financial records are accurate. This process involves recording the bad debt so that the receivable is removed from your accounts.

In accounting terms, this means debiting the Bad Debt Expense and crediting Accounts Receivable. This action will impact your Profit & Loss statement in the month the write-off is recorded.

Write off Bad Debt — overview
Overview

Step-by-step

  1. 1
    Identify the uncollectable invoice

    Review your outstanding invoices and determine which ones are unlikely to be paid.

    Consider factors like customer communication and payment history.
  2. 2
    Record the write-off

    Go to Invoices in the sidebar and select the invoice to write off. Adjust the journal entries to debit Bad Debt Expense and credit Accounts Receivable.

  3. 3
    Review your financial statements

    Check your Profit & Loss statement to ensure the write-off is reflected in the correct period.

    This helps maintain accurate financial reporting.
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